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Seen & Heard is a limited series podcast about teen mental health.
One connection - with one supportive adult - can be life-changing.

being a teen isn’t easy.

This podcast is for teens — and the adults who support them

Teens: You are not alone. Listen to your peers share their stories with raw honesty and openness. Their insights might surprise you.

Adults: When teens struggle, one connection with one supportive adult can make an enormous difference. Learn from adults who have been hand-picked by our young guests. They’ve provided meaningful support. You can too.

All Listeners: You’ll come away more confident when talking about mental health and better equipped to connect with each other. And, throughout, you’ll hear from mental health professionals who will help you connect our guests' stories to your own lives.

12 episodes
4 featured guests
3 episodes each

first episode

Our featured guest.

A teen or young adult (Ellie, A.J., Brenna, Lauren) shares their story with raw honesty and openness.

second episode

A supportive adult,
hand-picked by our featured guest, shares their perspective … and … a mental health professional provides deeper insight.

third episode

Your host,
Charlotte Bausha, talks it all over with her friend and mentor, Lucy Pilcher.

listen now

episode 1.

Ellie’s summer took a painful turn when she faced a traumatic workplace experience. Back at school for her senior year, a new opportunity helped her find her footing and step toward recovery.

“I needed someone to tell me that it doesn't have to be so big. The trauma doesn't have to be everything. It can just be a little sticky note that you put in the closet.”

- Ellie

transcript

episode 2.

“Trauma can drive the need for understanding and making sense of an experience that simply doesn't make sense. And so that's really where self-blame can start, and guilt can really take hold.”

- Christina Moore

Ellie’s creative writing teacher, Stephanie, offers unexpected support without even realizing it. Christina Moore, a psychologist at Dartmouth Health, puts Ellie’s experience in a larger context.

transcript

episode 3.

Host Charlotte Bausha talks with her friend and mentor Lucy Pilcher about teen mental health and the importance of supportive connections between teens and adults. They draw further insight from Ellie’s story.

“The most important message you want that child or that teenager to get is, it's okay that you just came to me and said that. It’s OK for you to be you here. I'm not judging. There's no expectations. You can come as you are, and I'm here, and I'm safe.”

- Lucy Pilcher

transcript

key takeaways

We've come up with a list of the most important messages to get out of this podcast — for teens and for supportive adults — the same ideas we've talked about across all 12 episodes.

key takeaways

Meet the Team

Charlotte Bausha (she/they)

HOST, INTERVIEWER, SCRIPT EDITOR
Charlotte is a research assistant at Dartmouth Health’s Trauma Interventions Research Center. Drawing from their B.A. in psychology and experiences as a queer and neurodivergent individual, Charlotte is dedicated to promoting empathetic, affirming, and inclusive mental health care. Charlotte is pursuing a PhD in school psychology.

Charlotte was motivated to create Seen & Heard because it encourages individuals to voice their adolescent experiences and engage in profound intergenerational conversations. They hope Seen & Heard will embrace listeners, facilitate powerful discussions, and promote engagement in services. Outside of work, Charlotte enjoys running, yoga, rock climbing, and horseback riding. They also have two pugs, Ila & Ferdinand.
Lucy Piltcher MSW, LICSW (she/her)

GUEST, INTERVIEWER, CLINICAL SUPPORT
Lucy is a licensed clinical social worker who focuses on clinical mental health and substance use disorders. Lucy has experience working with people across the lifespan and spent many years working with children and adolescents who experienced trauma and mental health conditions alongside other stressors. More recently Lucy has focused her work with people experiencing cooccurring mental health and substance use disorders. Lucy has a particular interest in intergenerational trauma and substance use, building resilience through community and strengths based approaches to care. Lucy believes in the importance of human connection at all stages of life and recognizes that by listening and learning from one another we can create stronger communities and support individuals to find meaning in their lives. Lucy is excited about participating in Seen and Heard and creating a platform for young people to share their stories and gain strength from one another. In addition to being a therapist, Lucy is a mum of 3 young children, an avid trail runner and enjoys baking as a creative and therapeutic outlet.
Kay Jankowski PhD (she/her)

GUEST, EXECUTIVE EDITOR, CLINICAL SUPPORT
Kay is a clinical psychologist and director of the Dartmouth Trauma Interventions Research Center in the Department of Psychiatry at Dartmouth Health. She has spent much of her career focused on attempting to improve access to quality care for youth and families experiencing trauma and mental health distress. Outside of work, Kay enjoys practicing yoga and cycling through the beautiful roads of Vermont and New Hampshire.
Julie Balaban M.D. (she/her)

INTERVIEWER, CLINICAL SUPPORT
Julie is Child and Adolescent Psychiatrist. Currently working at Dartmouth Health, Julie has a long career devoted to supporting and treating families who are managing mental health problems. In addition to working directly with people, Julie has also been committed to networking with professionals, schools and other invested community members to support youth and families.
She is excited about Seen and Heard bringing real life experiences to others who might benefit from hearing stories that speak to their own circumstances.
Hanna Brooks (she/her)

YOUNG GUEST RECRUITMENT
Hanna is a Community Health Partnership Coordinator at Dartmouth Health. In her role, she works under two Regional Public Health Networks (ALL Together and Greater Sullivan County Public Health Network) to engage youth in schools and support the community with substance misuse, mental health, and suicide prevention needs. Hanna lives in Claremont, NH with her partner and 2 cats, and is passionate about creating safe spaces for youth to thrive, as well as building meaningful connections with others. For these reasons, Hanna is excited and grateful to be a part of Seen and Heard.
Logan Paluch MEd, MPH (she/her)

GUEST RECRUITMENT & COMMUNICATIONS
Logan is a Project Manager at the Dartmouth Trauma Interventions Research Center. She works on grant funded projects focused on supporting youth mental health and families affected by substance use. She is passionate about creating opportunities for kids to thrive and believes that the power of the youth voice and experience can and will help make our world a better place.
Outside of work at Dartmouth, Logan runs a small toy store in Rutland, VT and enjoys skiing and spending time outside with her partner and three dogs.
Chris Trimble MBA (he/him)

PRODUCER, SCRIPT WRITER, AUDIO EDITOR, COMPOSER
Chris Trimble loves podcasts. So, after 17 years as a business school professor and then a mid-life choice to go back to college to study music composition,
Chris founded Treehouse Audio Productions. Treehouse produces limited-series podcasts for clients who have something important to say to a specific audience. Chris has produced podcasts focused on mental health, medical decision making, health policy, innovation, diversity in organizations, and operations management.